Ikenna Brian OhiaeriFailed workflows and scenarios
Automations that stop, error, disable themselves, get stuck at one step or no longer complete the expected sequence.
Get it checked →Automation Rescue
Your automation stopped working. Let’s find where the workflow broke.
Failed scenarios, broken webhooks, bad field mappings, expired connections and messages that never arrive can quietly stop a working process. Tell me what should happen and what is happening instead. I’ll inspect the evidence, isolate the fault and define the sensible repair scope.
Small fixes welcome · UK & international projects · Founder & Director, Creative Fountain Digital Ltd, UK
Common rescue jobs
Automation problems I can investigate and repair.
You do not need to know the technical cause. Tell me what is supposed to trigger the workflow, what should happen next, and where the process now fails.
Forms and lead handoffs
Website forms that submit but fail to reach email, CRM, spreadsheets, MailPoet, WhatsApp, SMS or another destination.
Get it checked →Webhooks and app connections
Webhooks, API connections or app-to-app links that no longer pass data or return errors.
Get it checked →Messages and notifications
Email, WhatsApp, SMS or internal notifications that fail, use the wrong data or never reach the intended recipient.
Get it checked →Pricing & first step
Start small enough to diagnose the real problem.
Automation faults can look simple from the outside and still hide several dependencies. The first step is deliberately bounded, so you know what you are paying for before the job expands.
Free eligibility check
Send the expected trigger, the failed step, the apps involved and a redacted error or run screenshot. I’ll determine whether the problem is suitable for Automation Rescue before asking for technical access.
Send the problem →£75 paid diagnosis
If the cause is not clear from the initial evidence, the diagnosis covers one failing workflow path and a written finding. If you approve the repair, the £75 is credited toward the accepted repair total.
Request diagnosis →£175–£350 typical repair
Most accepted small repairs I am testing are scoped within this total range, including any credited diagnosis. Larger or multi-system faults are quoted separately before extra work begins.
Request a quote →Example of a bounded job
A Make webhook fires, but the lead never reaches the CRM. The job can be limited to one scenario, one failing route, the identified fault and an agreed retest of that handoff.
See the process →Response target: I aim to review complete rescue requests within one business day. That is an initial-response target, not a promise that every repair can be completed within one day.
Proof of approach
A green Make run can still hide a broken handoff.
This is a synthetic demonstration using test data, not a client case study. It shows why I verify the business outcome rather than assuming that a successful scenario run means the workflow is working correctly.
1. Expected result
A synthetic lead enters the workflow as Ada with the email ada@example.com. The email field should reach the receiving system unchanged.
2. The hidden fault
The HTTP handoff returned 200, but the CRM email field contained Ada because it had been mapped from the first-name field. The automation looked successful while the data was wrong.
3. Diagnosis & repair
The failing handoff was isolated to one mapping. I corrected the CRM email mapping so it used the actual incoming email value, without rebuilding unrelated parts of the workflow.
4. Identical retest
The same test data was run again. HTTP remained 200, the mapped email became ada@example.com, and the verification changed from NO to YES.
The point: “Scenario completed” is not always the same as “the intended business action happened correctly.” Automation Rescue tests the agreed outcome, not just the green run indicator.
Focused repair
Restore the workflow you actually need.
Automation Rescue is for an existing process that should already be doing something specific but is not doing it correctly. If the problem is genuinely small, the scope can stay small.
Make, n8n and Zapier rescue
Trace scenario or workflow failures, module errors, disabled runs and broken routes in supported automation platforms.
Webhook and API repair
Investigate failed triggers, bad endpoints, authentication problems and broken app-to-app requests.
Field mapping and data formatting
Correct mappings, variables, phone numbers, dates, IDs and other data that is arriving in the wrong format or destination.
Filters, routers and workflow logic
Repair conditions, branches and routing logic that cause the wrong path to run—or prevent the right path from running.
CRM, email and messaging handoffs
Fix broken transfers between forms, CRMs, mailing systems, spreadsheets, WhatsApp, SMS and related business tools.
Connection and credential issues
Diagnose expired, revoked or misconfigured connections and identify the safest way to reconnect the affected service.
How it works
A short path from broken workflow to working process.
Enough structure to understand the failure, protect your data and keep the repair focused.
01
Send the evidence
Tell me the expected trigger, what should happen, what happens instead, the apps involved and any useful redacted error or run-history evidence.
02
Eligibility or diagnosis
I first check whether the job is a fit. If deeper technical investigation is needed, I confirm the £75 paid diagnosis before accessing the workflow.
03
We agree scope
You receive the proposed repair scope, total price, acceptance test and expected turnaround before implementation begins.
04
I repair the workflow
I make the agreed changes without rebuilding unrelated parts of the automation.
05
Test & hand over
I test the repaired path and explain what changed, what was verified and anything you should know afterwards.
About Ikenna
I am Ikenna Brian Ohiaeri.
I work across websites, ecommerce, digital marketing and business automation. I help businesses solve the digital problems that slow them down—from a WordPress site that has stopped working properly to a new landing page, sales funnel or automated workflow.
I am also the Founder & Director of Creative Fountain Digital Ltd, UK, a digital technology consultancy.
What to send
The fastest diagnosis starts with a clear before-and-after description.
Include the trigger, the expected sequence, where the workflow stops or behaves incorrectly, any error message, the platforms involved, and when it last worked if you know. Screenshots or run-history evidence are useful where available.
FAQ
Before you send the rescue request.
Do I need to know what caused the automation to fail?
No. Explain what should happen and what happens instead. Identifying the likely cause is part of the rescue process.
Do you take small automation jobs?
Yes. A single broken module, mapping, webhook, filter or notification can be a perfectly valid rescue job.
How does the £75 diagnosis work?
The paid diagnosis is used when the fault cannot be responsibly scoped from the initial evidence. It covers one failing workflow path and a written finding. If you approve the repair, that £75 is credited toward the agreed repair total.
Which platforms can you work with?
The strongest fit is with tools such as Make, n8n, Zapier, WordPress forms, WooCommerce, email systems, CRMs, Google Sheets or Drive, messaging tools and API-connected workflows where the problem can be safely scoped.
Will you need access to my automation account?
Sometimes, but not for the initial eligibility check. If access is necessary, I’ll ask for the minimum appropriate access after the next step and scope are clear.
Can you build a brand-new automation instead?
This page is focused on repairing an existing workflow. If the real need is a new build, I’ll say so rather than forcing it into a rescue scope.
What if the failure is bigger than expected?
I’ll explain that before expanding the job. Additional work is not assumed simply because the investigation uncovers a wider problem.
Is £175–£350 a guaranteed price?
No. It is the current test range for typical accepted small repairs. You receive the actual total before implementation begins, and larger or multi-system faults are quoted separately.
Automation Rescue
Tell me what the workflow should do. I’ll trace where it stopped doing it.
Start with a free eligibility check. If deeper investigation is needed, the £75 diagnosis is confirmed before access, and it is credited toward an accepted repair.
Request Automation Rescue